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Episode 02 — Introduction: Luxury Redefined

This episode frames the new realities shaping luxury retail today. We discuss why physical spaces still matter, the financial and behavioural shifts reshaping the sector, and how a return to experience can revive relevance.

This episode frames the new realities shaping luxury retail today. We discuss why physical spaces still matter, the financial and behavioural shifts reshaping the sector, and how a return to experience can revive relevance.

Featuring Ian McGarrigle (World Retail Congress), and Erwan Rambourg (HSBC), this episode offers a blueprint for navigating luxury’s next chapter.

Listeners can go deeper by visiting The Future of Experience immersive website, where you’ll find interactive features and the downloadable report in both English and Chinese. You can also sign up to our newsletter to receive our latest insights, trend analysis, and invitations to future events.

Whether you’re a brand leader, architect, investor, or simply curious about where culture and commerce collide, The Future of Experience is your guide to the new era of retail.

Join the conversation, explore the site, and share your perspectives with us.